Privacy policy

This policy explains how information is handled when you use Batch Zero, join the tester list, take part in a product round, place an order, or contact us.

Information we collect

Application information: your email address, market and currency context, and the answers you choose to submit.

Order and delivery information: if you are selected and choose to claim a product, Shopify Checkout collects the information needed to process payment and fulfil delivery.

Feedback: survey answers, ratings, reviews, photos, or other material you choose to provide.

Site information: basic device, cookie, security, and analytics information used to operate and improve the store.

How we use information

We use information to manage the tester list, assess applications, contact selected applicants, communicate about participation and delivery, provide support, collect feedback, and operate and secure the store. Marketing messages are sent only where the required consent has been provided. You can unsubscribe using the link in an email.

Sharing and service providers

Information may be processed by Shopify and by service providers needed to operate the store, email, delivery, analytics, or support functions. Feedback is shared with the relevant product brand only when that purpose is explained and the required permission has been obtained. We do not claim rights to publish a name, image, review, or other submission beyond the permission presented when it is collected.

Retention and choices

Information is retained only for operational, legal, security, and record-keeping needs. Rights vary by location and may include access, correction, deletion, objection, portability, or withdrawal of consent.

Contact

For privacy questions or requests, use the Contact page on this website. Public operator details will be added when the relevant operating entity and market are confirmed.