Questions about applying and testing

Yes. The public application does not require payment. We may ask for information needed to assess product fit and delivery eligibility.

No. Applications are reviewed against the round rules and available capacity. Only selected applicants receive a private claim email.

Selected users receive an email from hello@batchzerotry.com with claim instructions. Check the sender, read the round details and use only the link provided in that email.

The application and product claim are separate steps. Shopify Checkout shows the real product, variant, delivery rules and final checkout amounts for the selected tester.

The product amount may be reduced or fully discounted according to the round. Shipping is separate unless the round explicitly says otherwise. Any amount due is shown before checkout is completed.

Not always. Each round lists its eligible countries and delivery limits. If your country is not eligible, you can join the general tester list for a future opportunity.

Use it in the context described by the round and complete the requested feedback task by the deadline.

No. Batch Zero asks for genuine feedback, not guaranteed praise. Tell us what worked, what did not and how you used the product.

Follow the round instructions and any applicable disclosure requirements. Whether public posts, photos or videos are allowed is stated separately for each round. Do not share private claim links.

Contact support before claiming. Delivery eligibility, taxes, duties and shipping depend on the destination entered at checkout.

Contact hello@batchzerotry.com with your order details and a description of the issue. Do not send sensitive payment information by email.

Not necessarily. Batch Zero may host a tester round for a brand or product owner. Brand relationships, sponsorships and certifications are shown only when documentation has been provided.